Asplundh’s comprehensive support services ensure our contracts run smoothly and our customers have peace of mind in any eventuality.
Our 24/7 call centre is dedicated to providing customer support around the clock; answering calls should a situation or emergency arise. Asplundh’s Auckland-based support office provides contractual support for our customers including account services, health and safety and data storage facilities. In addition we offer our clients professional business support such as presenting to community boards and communicating with the general public.
We continually look to adopt new technologies that enhance our business operations and contract delivery for our clients; from mobile data devices that send run sheets back to the office through to vehicle GPS and mobile data systems. Custom dispatch systems are implemented for clients when necessary.
Our teams have extensive experience with asset capture systems and the set up and implementation of these systems on new contracts.
Asplundh is committed to integrating our systems and technologies with our clients where mutual benefits and efficiencies can be gained.